Our Terms & Guidelines

By accessing or using the Mind Mentors platform, you agree to be bound by these Terms & Conditions. Please read them carefully.

License Grant

Mind Mentors grants you a limited, non-exclusive, non-transferable license to access and use the platform for your personal, non-commercial use.

User Obligations
You agree to use the platform responsibly and ethically, respecting all applicable laws and regulations. You must not engage in any activity that could harm the platform or other users.

Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

Service Suspension & Termination
Mind Mentors reserves the right to suspend or terminate your access to the platform at any time, with or without cause, and without notice.

Modification of Terms
We may modify these Terms & Conditions at any time. Your continued use of the platform after any such changes constitutes your acceptance of the new
terms

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

Data We Collect
We collect information you provide directly, such as your name, email address, and payment details, as well as data generated through your use of the platform, such as test scores and activity logs.

How We Use Your Data
We use your data to provide and improve our services, personalize your experience, communicate with you, and for internal analytics and research.

Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience, understand usage patterns, and deliver targeted content. You can manage your cookie preferences through your browser settings.

Third-Party Sharing
We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors and analytics providers. We do not sell your personal information to third parties.

Security Policy
We take the security of your information seriously and implement robust measures to protect it from unauthorized access, use, or disclosure. Encryption & Storage We use industry-standard encryption to protect your data during transmission and at rest. Your data is stored on secure servers with restricted access.

Account Protection Tips
To enhance your account security, we recommend using a strong, unique password, enabling two-factor authentication, and being cautious of phishing attempts.

Incident Response
In the event of a security incident, we will take prompt action to mitigate the impact and notify affected users as required by law

We take the security of your information seriously and implement robust measures to protect it from unauthorized access, use, or disclosure.

Encryption & Storage
We use industry-standard encryption to protect your data during transmission and at rest. Your data is stored on secure servers with restricted access.

Account Protection Tips
To enhance your account security, we recommend using a strong, unique password, enabling two-factor authentication, and being cautious of phishing attempts.

Incident Response
In the event of a security incident, we will take prompt action to mitigate the impact and notify affected users as required by law.

Our Refund & Cancellation policy outlines the terms and conditions for refunds and cancellations of subscriptions and services.

Trial Period Rules
If you are eligible for a trial period, it will be clearly stated at the time of sign-up. Trial periods are subject to specific terms and limitations, which will be provided upon activation.

Cancellation Process
You can cancel your subscription at any time through your account settings. Please note that cancellations may not be effective immediately, and you may still be charged for the current billing cycle.

Refund Eligibility
Refunds are generally not provided for partially used subscriptions or services. However, we may consider refunds on a case-by-case basis for exceptional circumstances.

Contact Information for Disputes
If you have any questions or concerns regarding refunds or cancellations, please contact our support team at support@mindmentors.com